When there is virus software installed, this can sometimes cause issues with the install. It is the responsibility of the customers IT staff to work through these issues. Bellow we have listed the directories and ports that need to be accessed by DXD Software.


If you have virus protection software, you may need to add these directory’s to the virus software exception rules so it will not scan this folder.

“C:\Users\Yourusername\AppData\Roaming\DXD” Where yourusername is, put what your user name is.
C:\Program Files (x86)\The Injury Professional Network\DXD

Firewall port 1433 for in and outbound needs to be open.